Arriving in the ICU can be overwhelming. We’ve put together a checklist you might find helpful.

Items you may want to bring from home

  • ID (For Entry to the hospital and ICU after hours)
  • Insurance card and information
  • Cash, credit card
  • Phone and charger

Family members also consider:

  • Change of clothes
  • Toiletries
  • Any medications that YOU take

Medical records to bring with you

Things that will be helpful for you (or your loved one’s) medical care in the ICU:

  • List of medications you take
  • List of allergies
  • Any additional records are helpful, but your medical team can also help in obtaining these records

Directions to the hospital

Public Transportation: UCSF Medical Center is accessible by Muni Streetcar line N-Judah (stops at 2nd Ave. and Irving St.), and bus lines 43-Masonic and 6-Parnassus (both stop in front of the hospital)

Driving: If you are coming from the north or east, please note there are tolls to cross the Golden Gate and Bay Bridges.

  • From the east: Take I-80 W. Take the 101-N exit toward Golden Gate Bridge. Continue onto Octavia Blvd, then turn left onto Fell St. Stay in the right lane in order to make a left onto Stanyan St. Turn right onto Parnassus. The hospital will be on your left.
  • From the north: Take 101 S across the Golden Gate Bridge. Take the Route 1 South exit toward 19th Ave/Golden Gate Park. Continue onto Veterans Blvd. and follow the street as it becomes Park Presidio Blvd. and then Park Presidio Bypass Blvd. Follow the curve left as it becomes Crossover Dr. until it becomes 19th Ave. Turn left onto Judah. Judah will become Parnassus. The hospital will be on your right.
  • From the south: Take I-280 N until it ends. Follow CA-1 N/19th Ave. north until you reach Judah, then turn right. Judah will become Parnassus Ave. The hospital will be on your right.

For more information, please see the UCSF website.

Parking options

Patients may be dropped off in front of the main hospital entrance at 505 Parnassus Ave.

There are three parking structures nearby:

  • Millberry Union Public Garage: 500 Parnassus Ave. (across from the hospital)
  • Westside/Kirkham Surface Lot: 707 Parnassus Ave. (behind the School of Dentistry)
  • Beckman/Koret Surface Lot: 5th Ave. at Kirkham

Rates:

  • 0-1 Hours = $3.75
  • 1-2 Hours = $7.50
  • 2-3 Hours = $7.50
  • 3-4 Hours = $15.00
  • 4-5 Hours = $18.75
  • 5-6 Hours = $22.50
  • 7-24 Hours = $30.00 (daily maximum)
  • Motorcycles = Daily maximum of $5.00

Disabled Rates:

  • 0-1 Hours = $3.75
  • 1-2 Hours = $6.00
  • 2-3 Hours = $6.00 (daily maximum)

Weeknight (6 PM-7 AM) and weekend parking is available at the Westside/Kirkham and Beckman/Koret Surface Lots at a rate of $3.00.

Street parking is subject to time and permit restrictions.

For the most up-to-date information, visit campuslifeservices.ucsf.edu/transportation/services/parking/public_parking.

Arrival to the hospital &finding out where your loved one is

UCSF has several ICUs located on different floors:

  • Hospital Information: (415) 476-1000
  • 8 Neuro ICU: (415) 353-8534
  • 9 Medical/Surgical ICU: (415) 353-1621
  • 10 Cardiac Care ICU: (415) 353-1007
  • 11 Neuro ICU: (415) 353-1873
  • 13 Medical/Surgical ICU: (415) 353-8113

After the main entrance, you will encounter an information desk or, if after after-hours, a security guard. Please ask for your loved one’s floor and bed. To enter the secure ICU, ring the bell for access, and a front-desk greeter will sign you in. If someone in your party has arrived before you, there may be a code word required for entry (ask your bedside nurse for more information on the code word).

If your loved one is being transferred to UCSF from another hospital, we recommend you ask the transferring hospital to which floor and bed, if known, your loved one will be going.

Key people to talk to when you arrive

  • Bedside nurse: He or she will be at your loved one’s side minute-to-minute. A great first person to ask for upon arrival.
  • Charge nurse: He or she helps helps manage all patients in the ICU. Also a great initial person to ask for.
  • Physician: There will always be a physician caring for your loved one 24 hours a day. The best way to arrange a conversation is to ask your family member’s bedside nurse to set up a meeting.
  • The ICU social worker: There are dedicated ICU social workers that can help connect you to resources, including financial counseling. They are available during the daytime hours, and you can request a meeting by talking to your loved one’s bedside nurse.

Places to stay in San Francisco

Carl Hotel

Carl Hotel

Phone: (888) 661-5679 Email: carlhotel@gmail.com

Stanyan Park Hotel

Stanyan Park Hotel

Phone: (415) 751-1000 Email: info@stanyanpark.com

The Metro Hotel

The Metro Hotel

Phone: (415) 861-5364 Email: info@metrohotelsf.com

Great Highway Inn

Great Highway Inn

Phone: (415) 731-6644 Email: greathwy@pacbell.net

Places to eat at UCSF, at all times of day

920 Express
505 Parnassus Ave., Moffitt Hospital, 9th floor, room M-920.
Hours: 7:00 am-10:30 pm (Mon-Fri)

Moffitt Cafe Express
505 Parnassus Ave., Moffitt Hospital, 2nd floor dining room.
Hours: 6:00 am-12:00 am daily.

Moffitt Cafe
505 Parnassus Ave., Moffitt Hospital, 2nd Floor.
Hours: 6:30 am-7:00 pm (Mon-Fri) 7:00 am-7:00 pm (Sat-Sun)

Millberry Union Food Court
500 Parnassus Ave.
Hours: vary by restaurant

Caffe Terzetto Express
400 Parnassus and 707 Parnassus Ave.
Hours: vary by location

Starbucks
350 Parnassus Ave.
Hours: 5:00 am-8:00 pm (Mon-Fri),
6:30 am-5:00 pm (Sat),
6:30 am-2:00 pm (Sun)

Marnee Thai Restaurant
2225 Irving Street.
Hours: 11:30 am-10:00pm daily.

Wooly Pig Cafe Cash only.
205 Hugo Street.
Hours: Monday- Friday 7:00am-3:00pm,
Saturday and Sunday 8:00am-3:00pm

Park Chow
1240 9th Avenue.
Hours: Monday –Thursday, Sunday. 8:00am –9:30 pm,
Friday –Saturday 8:00am- 10:30pm

Crepevine
624 Irving Street.
Hours: Monday-Thursday, Sunday 7:30 am –11:00pm,
Friday-Saturday 7:30am -12:00am

Pluto’s
627 Irving Street.
Hours: 11:00 am-10:00pm daily.

La Boulange de Sunset (Bakery and Cafe)
1266 Irving Street.
Hours: 7:00am –9:00pm daily.

Next: Understanding the ICU